Caty Kobe
Community Manager for Focus. Passionate about social business & customer service. Off time is spent with family or designing wedding cakes.

Customer service means more than ever in 2012. With unprecedented access to reviews and opinions about companies, customers can no longer be an afterthought. If you don't make people happy, they will leave. Unfortunately, customer service is often understaffed, underfunded, and disorganized. Join us for an online roundtable on Focus.com as...

Yammer and Lithium are saluting Community Managers! If you're in the Bay Area, join us at Tres for food and drinks while they last!

See you then!

Join us for a virtual event: Google+ Hangout at 12 pm cst: http://www.facebook.com/events/228492630566764/

It's time for the THIRD annual CMAD

Wikipedia: http://en.wikipedia.org/wiki/Community_Manager_Appreciation_Day

What to do? It's so easy: Thank your Community Manager in blog posts, tweets, hugs, or gift them cupcakes, beer, or...

Gathering, harnessing, understanding, and then leveraging business intelligence about employees as individuals, and about the workforce at large is one of the most distinct competitive advantages organizations are wielding in the ongoing war for talent. But it's not always easy and most organizations still struggle with workforce analytics at...

WHAT

CRM is about process and technology, hand in glove. As a small business you've been manually managing relationships for years, but now it's time to up your game. Join us on Thursday May 26, 2011 at 11:00am PT/ 2:00pm PT for a roundtable teleconference as top experts discuss how to decide when you're ready to graduate from Excel...

Please join us for a roundtable teleconference on Wednesday, May 11, 2011 at 1:00pm PT/ 4:00pm ET as top Focus Experts explore the role of HR and change management strategy. Expect to learn about these important issues:

* Why we need change now
* The role of "culture" in the change process
* Strategies to overcome resistance...

Join the roar of the cloud. Transform your business at SuiteWorld 2011, the global conference for NetSuite customers, partners and developers.

Experience five extraordinary days that will transform and energize your business in ways you have never imagined. The first-ever global gathering of NetSuite Nation!

At SuiteWorld 2011, you'll have...

Small companies often deliver a higher-quality customer experience than larger companies. But as small companies grow, it becomes more difficult to stay close to the customer, and deliver a personalized experience. Please join us for a roundtable teleconference on Friday, May 6, 2011 at 1:00pm PT/ 4:00pm ET as top Focus Experts explore ways to...

Toll-free Dial-In Number: (866) 951-1151
International Dial-In Number: (201) 590-2255
Conference # : 4999006

Please join us for a roundtable teleconference on Thursday, May 5, 2011 at 11:00am PT/ 2:00pm ET as we address project management issues related to complex business transformation initiatives, including ERP, consolidation and outsourcing....

Earlier this year, Marin County filed a racketeering (RICO) lawsuit against Deloitte Consulting and SAP. The suit takes litigation for IT failures to a new level and highlights the cost and waste associated with these failed projects. Please join us for a roundtable teleconference on Wednesday May 4, 2011 at 1:00pm PT/ 4:00pm ET that will bring...

On April 4, 2011 Peopleclick Authoria announced their planned acquisition of Aquire Solutions, Inc. - a global leader in workforce planning and analytics. Please join us for a roundtable teleconference on Wednesday May 4, 2011 at 8:00am PT/ 11:00am ET when Focus Expert Shane Granger interviews the co-founder and CEO of Aquire Solutions, Lois...

We're hosting a meetup for Focus Experts on Monday May 2nd. If you are a Focus Expert, and interested in attending, please leave a response below. All attendees are encouraged to bring a fellow business professional that is interested in learning more about Focus.

To RSVP, please send an email to Caty Kobe at ckobe@focus.com

This is an invite-only event to celebrate Klout's new office, and an upcoming launch. If you don't get an invite within the next few days and feel you should - you can reach out at contact@klout.com and we'll see if we have room. Thanks!

Toll-free Dial-In Number: (866) 951-1151
International Dial-In Number: (201) 590-2255
Conference # : 4999006

Failed IT projects cost the economy billions of dollars every year, damage many public and private organizations, and hurt the careers of those involved. Please join us for a roundtable teleconference on Monday, April 25, 2011 at 1:00pm PT/...

SF New Tech turns 5! Celebrate with us!

And The Go Game, Flowdock, TryMyUI, Sococo, LetsLunch, ToutSuite.

Free Tacos

FOR THE FIRST
150 PEOPLE IN THE DOOR!!

Come for drinks, light food, meet the Expert & Content teams from Focus, and network with other like-minded smart folks around the SugarCRM convention!