Monitoring Social Media 2010 (San Francisco), proved hugely popular, so we’ll be inviting the finest minds in monitoring back to San Francisco for an update on this fast-paced industry. Once again we’ll be highlighting the best tools and techniques for listening and measurement. Topics covered will include: sentiment detection, influencer analysis, how to measure social media ROI, data access... [read more]

Monitoring Social Media 2010 (San Francisco), proved hugely popular, so we’ll be inviting the finest minds in monitoring back to San Francisco for an update on this fast-paced industry. Once again we’ll be highlighting the best tools and techniques for listening and measurement. Topics covered will include: sentiment detection, influencer analysis, how to measure social media ROI, data access and quality, small business monitoring and reputation management for brands.