Social Customer Service in Real-Time (SXSW)

Social Customer Service in Real-Time (SXSW)

Austin Convention Center, Ballroom E · Sunday, March 13, 2011 at 11:15 AM

  • Greg Horowitz
  • Jeff Beringer
  • Jessica
  • Blake Ethridge
  • Jason Gray
  • Jonathan Kopp
  • Jessica Smith
  • candacemcc
Social strategy is quickly stretching across various areas of organizations, landing anywhere from customer support to marketing and more. The reality is that customers and prospects are talking about your brand right now, on social platforms like Facebook and Twitter. Find out how brands are adapting quickly, and addressing customer inquiries in a timely manner in a variety of industries, resulti... [read more]
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500 E Cesar Chavez St
500 E Cesar Chavez St, Austin, Texas, US

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