Craig Rosenberg, Leader of the Focus Expert Network, will moderate a panel discussion featuring the top CRM and Marketing Automation Experts in the industry:
Brian Vellmure is the principal and founder of Initium LLC, a strategic consulting firm specializing in increasing corporate value through customer focused business design. For more than a decade, Brian has been helping companies increase...
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Craig Rosenberg, Leader of the Focus Expert Network, will moderate a panel discussion featuring the top CRM and Marketing Automation Experts in the industry:
Brian Vellmure is the principal and founder of Initium LLC, a strategic consulting firm specializing in increasing corporate value through customer focused business design. For more than a decade, Brian has been helping companies increase profitability through customer focused initiatives. He is an accomplished business leader, management consultant, and award winning and syndicated blogger. He is often referred to as a thought leader and pioneer in the emerging discipline of Social CRM.
Esteban Kolsky is the Principal and Founder of ThinkJar, an advisory and research think-tank focused on Customer Strategies. He has over 22 years of experience in customer service and CRM consulting, research and advisory services, and is currently advising vendors and organization how to extend customer interactions from the CRM niche to the entire organization in their efforts to become Social Businesses.
Steve Woods is the CTO at Eloqua and author of the book "Digital Body Language" which focuses on the transformation under way in our buyers and how we as marketers can respond. Steve is also deeply involved with the Eloqua user community, with whom he regularly interacts through the discussions on his Eloqua Artisan blog.
Michael Fauscette leads IDC’s Software Business Solutions Group which includes research and consulting in enterprise software applications, collaboration and social applications, software partner and alliances, open source, software vendor business models, cloud computing and software pricing and licensing. He also provides thought leadership in the area of social applications and the transition to the social business.
Mitch Lieberman is Chief Executive Officer and Founder of Comity Technology Advisors, and has 15 years of experience in CRM domain. He has the social business expertise to offer analysis and strategic advice to companies of all sizes, helping them leverage social technology to better manage their relationships with individual consumers and their business customers.