Join a panel of community management practitioners to explore today's role of community management in a modern business. Community management has gone beyond forum moderation and simple engagement on Twitter to become a truly cross-functional discipline that cuts across the whole business. With the guidance of our moderator, Thomas Knoll, learn how Megan Berry, Maria Ogneva, Laura Gluhanich... [read more]

Join a panel of community management practitioners to explore today's role of community management in a modern business. Community management has gone beyond forum moderation and simple engagement on Twitter to become a truly cross-functional discipline that cuts across the whole business. With the guidance of our moderator, Thomas Knoll, learn how Megan Berry, Maria Ogneva, Laura Gluhanich and Jenna Langer work inside their organizations to ensure an externally and internally collaborative process. Panelists will share their thoughts on the future of the industry and best practices across businesses large and small, B2B or B2C.