Chinwag Live is back. We've teamed up with the lovely folk at Conversocial to bring you - "Chinwag Live: When Customer Service Goes Social" on October 5th at The Design Council.

The event, which sits right in the middle of National Customer Service Week, will look into the profound impact social media is having on how corporates interact with their existing and prospective... [read more]

Chinwag Live is back. We've teamed up with the lovely folk at Conversocial to bring you - "Chinwag Live: When Customer Service Goes Social" on October 5th at The Design Council.

The event, which sits right in the middle of National Customer Service Week, will look into the profound impact social media is having on how corporates interact with their existing and prospective customers.

Customer service conversations previously confined to phone or letter are now taking place publicly on Facebook, Twitter and other social media channels. This poses a range of problems and opportunities for organisations.

Join us as and our expert panel as we explore the social possibilities of customer service and there'll be drinks and snacks to help fuel the conversation and, of course, the networking!

Check the listing for tickets: http://chw.ag/F1H