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BUSINESS STARTUP: Twitter and customer engagement: The good, the bad and the ugly
Earls Court 2, London · Thursday, November 17, 2011 at 12:00 AM - Friday, November 18, 2011 at 12:00 AM
BusinessZone.co.uk editor, @Bristwestival lead organiser, @daisychainbaby PR, @The_Pitch co-creator, 10th most influential UK tweeting blogger http://ow.ly/j9a8
Twitter now plays a key role in the customer engagement process for businesses of all shapes and sizes. But while several companies are excelling at using the hugely popular social media network to connect with customers, increase sales and resolve complaints, many companies have failed to successfully embrace the power of Twitter. Using real and practical examples from the business world,... [read more]
Learn more: 
bstartup.com/seminars/dan-martin.html
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