Understanding Customer Service in 2012 - Online Roundtable Discussion

Understanding Customer Service in 2012 - Online Roundtable Discussion

Focus.com · Thursday, January 26, 2012 at 1:00 PM

Evan Hamilton
  • Evan Hamilton
  • Lauren Buchsbaum
  • UserVoice
  • Danny Bloomfield
  • Jamie Edwards
  • Caty Kobe
  • Qrious App
  • Amy Higgins
Customer service means more than ever in 2012. With unprecedented access to reviews and opinions about companies, customers can no longer be an afterthought. If you don't make people happy, they will leave. Unfortunately, customer service is often understaffed, underfunded, and disorganized. Join us for an online roundtable on Focus.com as both subject matter experts and practitioners discuss... [read more]
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