2012 International Crisis & Risk Communication Conference Sponsored by University Central Florida

Mr. Satterfield's Presentation: Crisis Management - Lessons Learned
From Firestorm's crisis management experience at Virginia Tech - Attendees will gain insight into how crises develop and escalate, the five common failures, crisis performance maturity model and why it is important to have a uniform message and crisis communications plan in place.

James (Jim) W. Satterfield is the... [read more]

Mr. Satterfield's Presentation: Crisis Management - Lessons Learned
From Firestorm's crisis management experience at Virginia Tech - Attendees will gain insight into how crises develop and escalate, the five common failures, crisis performance maturity model and why it is important to have a uniform message and crisis communications plan in place.

James (Jim) W. Satterfield is the President/COO of Firestorm. Satterfield has experience as President, CEO, and COO of various pub­lic and private companies in business continuity, communications, crisis management, environmental, insurance, reinsurance, risk management, and technology. Jim has extensive expertise in the identification of vulnerabilities and risks along with solution design.



Who Should Attend

This conference is for public and private sector communication practitioners as well as researchers, scholars, and policy-makers who are interested in exploring the challenges for risk and crisis communication. This global conference will provide invaluable opportunities for networking with others who are struggling with the challenges of crisis and risk communication and also with responding to the new realities of rapidly developing social media technology.

Participants will include:

Public Relations Practitioners
Public Affairs Professional
Internal Communication Personnel
Government Affairs Professionals
Corporate Communicators
Emergency Management
Crisis and Disaster Response Planners
Web Communication Practitioners
Journalists/Reporters
Continuity of Operations Planners
Media Relations Professionals
Communication Scholars and Researchers
Communication Students
Communication Trainers and Educators
Public Agency Administrators
Local, State and Federal Elected Government Officials
Public Health Officials
Public Safety and Law Enforcement Personnel

Participants will have the opportunity to learn from and interact with leading experts; hear lessons learned and emergent best practices from professionals who have dealt with significant national disasters; and participate in proposing practical recommendations for effective crisis communication in this ever changing environment
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