A Community Manager is a more senior position that can serve as the primary “face” of the community, which may include some moderation duties. In addition, the Community Manager will also own the business goals and techniques. There will be some overlap with the Chief Community Officer in smaller organizations.
In this module attendees will get an overview & history of how community...
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A Community Manager is a more senior position that can serve as the primary “face” of the community, which may include some moderation duties. In addition, the Community Manager will also own the business goals and techniques. There will be some overlap with the Chief Community Officer in smaller organizations.
In this module attendees will get an overview & history of how community initiatives have matured and will learn the strategy development and implementation to running a community from hiring the right team to becoming "the face" of your community. Participants will obtain detailed knowledge of online engagement, listening, measurement and much more!