http://plancast.com/p/bd8l
It's the Boulder CMM -- during Boulder Startup Week!
John Kembel (@jkembel), a social software entrepreneur with a background in design, will discuss how social is catalyzing a broader industry movement in customer experience, creating opportunities for community managers to play more strategic roles across their organization. Session will include actionable...
[read more]
http://plancast.com/p/bd8l
It's the Boulder CMM -- during Boulder Startup Week!
John Kembel (@jkembel), a social software entrepreneur with a background in design, will discuss how social is catalyzing a broader industry movement in customer experience, creating opportunities for community managers to play more strategic roles across their organization. Session will include actionable activities around customer experience design.
Contact @caligater & @jrmoreau with questions.
BIG thanks to RightNow Technologies/Oracle, who host us in the company's amazing space at the corner of 13th and Walnut. (The meetup is above Bank of the West; enter through the glass doors on 13th and head upstairs via stairs/elevator!)