The Community & Marketing 2.0 SUMMIT is a yearly gathering of community managers and marketing 2.0 experts - discussing the latest lessons learned and best practices on managing vivid communities and engaging customers in the digital world.

The following sessions and discussions are planned for 2010:

Community Management Track
C1: Best-Practices on Community Strategy
C2: Best-Practices on... [read more]

The Community & Marketing 2.0 SUMMIT is a yearly gathering of community managers and marketing 2.0 experts - discussing the latest lessons learned and best practices on managing vivid communities and engaging customers in the digital world.

The following sessions and discussions are planned for 2010:

Community Management Track
C1: Best-Practices on Community Strategy
C2: Best-Practices on Communications for Communities
C3: Best-Practices on Community Moderation (1)
C4: Best-Practices on Community Moderation (2)
C5: Best-Practices on Community Participationmanagement
C6: Concepts and Practices on Community Controlling
C7: Creating the Business Case for Community Services
C8: New Concepts for Community Services

Engagement Marketing Track:
M1: Best-Practices on Realtime-Conversations
M2: How to manage a communication crisis 2.0?
M3: Best-Practices on Brand Communities
M4: Best-Practices on Facebook-Marketing
M5: Best-Practices on Branded Entertainment (1)
M6: Best-Practices on Branded Entertainment (2)
M7: Best-Practices on Social Media Policy
M8: Chances of Mobile and Augmented Reality